The Regina Police Service has released the report of the findings of the “Community Perceptions of the RPS” survey, carried out in Regina last fall. This survey was developed by Dr. Nicholas A. Jones and Dr. Rick Ruddell of the University of Regina, Department of Justice Studies. The telephone survey of 450 Regina residents was conducted by Prairie Research Associates between September 17 and October 2, 2013.
The survey revealed that overall satisfaction with the Regina Police Service (RPS) was generally higher than the results presented in the 2011 RPS survey. The increase from 2011 to 2013 builds on the positive perceptions of the service that have been increasing since 2005.
The survey solicited responses about the following issues*:
– Public information and social media,
– Perceptions of police visibility/presence,
– Perceptions of trust/confidence in the police,
– Perceptions of crime and fear of crime,
– perceptions of quality of service.
* in addition to gathering basic demographic information for the survey e.g. age, gender, home ownership, education, ethnocultural group , etc.
The following are some key findings:
– Over three-quarters (77.7%) of respondents ranked the overall quality of the RPS as very good to excellent.
– Three-quarters (75.5%) of respondents reported being highly or very satisfied with the overall level of service provided by the RPS.
– Almost four-fifths (79.5%) of respondents somewhat or strongly agreed that the RPS demonstrated professionalism in their work.
– Over three-quarters (77.3%) of respondents somewhat or strongly agreed that the RPS was an organization with integrity and honesty.
– Over four-fifths (86.7%) of respondents somewhat or strongly agreed having confidence in calling 911 in an emergency situation.
“It is encouraging to see that our community appreciates the diligence and commitment of our employees,” said Chief Troy Hagen. “The survey results confirm that our organizational approach to policing is yielding positive outcomes”.
The entire survey report can be found here.