The Regina Police Service Communications Centre is the Service’s vital link to providing public safety within the City of Regina.
The Communications Centre answers all 9-1-1 calls and police calls for the City of Regina, and is responsible for the dispatching of Regina Police officers. The Communications Centre is staffed by four teams of civilian Communications Officers who work the same 12 hour shifts as their patrol colleagues. Each Communications Officer is trained as a call taker and a dispatcher. Call takers answer 9-1-1 calls, gather information, and keep callers on the line. Dispatchers assign the calls to front-line patrol units and communicate information to the police officers responding.
The Communications Centre is also supported by administrative staff consisting of:
- Communications Manager
- Training & Quality Assurance Coordinator
- Communications Administrator
- Communications Admin Assistant
- Business Analyst
- Radio Coordinator
- 2 Radio Technicians
In 2019, the Communications Centre answered 163,903 calls to the police administration line, 83,159 calls to 9-1-1, and dispatched officers to 64,907 calls for service.
To contact the RPS Communications Centre, call 306-777-6500 for all non-emergent inquiries. In the case of an emergency, always dial 9-1-1.